How do I open a checking account?
Opening a checking account is simple! You can either visit your local Newtown Savings Bank branch or open an account online.

What do I need to open a checking account?
If you are a current customer, all  you need is a driver's license or state ID and your social security number. For new customers, you will need to bring two forms of ID, a valid primary ID (driver's license, passport, or state ID) and a secondary (non-picture) ID as well as your social security number. For minors under 18, if they do not have a primary ID we will accept two secondary IDs. 

How much does it cost to open a checking account?
Checking accounts require a $25 minimum deposit to open. Some accounts also have a monthly maintenance fee. You can compare checking accounts to learn more about checking account types, features and maintenance fees. 

How do I make deposits?
All deposits can be completed in branch, at a Newtown Savings Bank ATM, or after hours using the night drop. Checks can be deposited using mobile deposit through the NSB app (limits may apply). You can also set up direct deposit with most employers allowing for a faster process while eliminating the use of paper checks. 
If this is your first time doing a mobile deposit, the first step is to enroll. Once approved, select 'Deposit' from your dashboard. Enter the amount, select the account (if enrolled with more than one account), the app will require access to your camera in order to take a picture of the front and back of your check. Tap 'Continue' and you are all set! 
Can I add my Newtown Savings Bank Visa® debit card to my Mobile Wallet?
Yes! You can add your Newtown Savings Bank Visa® debit card to your mobile wallet for quick, easy and secure transactions. You'll save time, have everything you need right from your phone and get the benefit of increased security. Learn more about Mobile Wallet.

When will I receive my debit card and/or checks?
You should receive your debit card in any of our branches or it can be obtained via US mail if preferred.  Checks should be received within 7-10 business days after opening an account, if requested at account opening. You can begin using your debit card as soon as the card is activated and your Personal Identification Number (PIN) is set up.
What happens if my debit card is lost or stolen?
If you've misplaced your card, you can temporarily disable the card using the toggle switch in your On line & Mobile Banking app. You can switch the toggle back to Active once the card is found. If you can't find your card or if you believe your card was stolen, contact our team at Newtown Savings Bank to report your card as lost or stolen. We will deactivate your missing card and get you a new debit card with a new number.  More information here.

Can I use my Newtown Savings Bank checking account while traveling?
Traveling won't stop you from getting the benefits of using your account! If you're traveling and plan on using your debit card, you can set up a travel notice for your account. You can either call the bank or set the notice up yourself online. If you're using Online & Mobile Banking, head to the dashboard, click on Settings, and then select Travel Notices. Select Add Travel Notice and enter your destination and dates you'll be traveling.* Cards may only have one Travel Notification at a time. If you're traveling to several destinations in one trip, you can enter them all in one travel notification.
NOTE: There is a $5 foreign transaction fee on debit card purchases outside the US. 

How do I enroll in paperless statements?
eStatements are available on all Newtown Savings Bank checking accounts. eStatements are electronic versions (pdf files) of your monthly transaction summaries, available within our Online Banking system. 

To enroll from the app or online banking, select your account from the main dashboard and select 'Documents'. You will be prompted to enroll the first time. Once enrolled, you will be able to view statements, notices and tax forms.
What can I do on telephone banking?
The number for automated telephone banking is 844.211.1003 You can get current and available balance information, transfer funds and make payments between eligible accounts, check to see if a check has cleared or stop payment on a check, inquire about ATM or debit card transactions and activate your debit card.