Security & Privacy
The privacy and confidentiality of your information is very important to us.
- Click here to view our Privacy Statement.
- Click here to view our Information Security Brochure.
- Click here for our interactive video Identity Protection.
Stay Safe Online
Here's a site that we feel provides important tips on how to protect yourself and your information while on the internet. While there's no one complete source of information, we feel that StaySafeOnline.org is a great starting point. We recommend that you visit their site.
Identity Theft continues to strike people every day. The Federal Trade Commission (FTC) has put together important information how you can deter and if necessary recover from the theft of your identity. Please view our interactive video in our Learning Library and/or visit http://www.ftc.gov/idtheft to learn more about protecting your identity.
Check Your Credit Reports
It is a good idea to check your credit report at least once per year. According to the FTC, "there is only one website providing free annual credit reports under Federal law: annualcreditreport.com". We recommend that you visit www.annualcreditreport.com and request a free credit report.
If you have any questions or think you have a problem with an account, please contact our Customer Service Center or visit your local branch.
Our Customer Service Center is available Monday – Wednesday from 8am to 5pm, Thursday-Friday from 8am to 6pm and Saturday from 8am to 1pm at 203.426.2563 or 800.461.0672. Or, click here to find the branch closest to you and their hours of operation.