Would highly recommend LorenaIt was a pleasure working with Lorena. I would definitely recommend family and friends to work with her. She helped find the best option for me personally for a mortgage. At the time I needed the mortgage, there were several major things going on at the same time, multiple sales/purchases, emotional changes, too much to keep tracked of but Lorena kept me on task, led me through the process step by step and never became frustrated as changes came about based on other transactions. It was a great experience working with Lorena and we plan to work with her again.
Extremely helpful and committed professional
I had a very nice experience working with Lorena and all others in her team in Newtown Savings bank. She is quick in action and responding patiently to all my questions, committed and professional. We closed before the closing date. I would strongly recommend Lorena for any mortgage application. Thank you Lorena!
Very helpful and responsive
Lorena was very helpful and responsive, explain me all the steps of the process, answer my questions and I was able to refinance my mortgage with a much lower rate.
Lorena makes you feel like family!
Lorena helped me refinance my house. Wow! It was like working with family! Dealing with a local bank and Lorena was a wonderful experience. The whole process was amazingly simple and Lorena was there for me through the entire process from start to finish. Highly recommended!
Great to work with!
Lorena was a pleasure to work with. She made it easy to get our HELOC done. Kept us informed during the process and was flexible in meeting our needs. Explained thing clearly and the closing process was timely an easy.
Lorena is a fantastic loan officer. As a first time homebuyer, I had a lot of questions and Lorena was very helpful. She took her time explaining the process, answering questions, and keeping things on track. She was also very patient as it took us a while to find a house we liked, and worked with us on multiple offers. She carries my most sincere endorsement!
Outstanding loan officer!
As a first-time homebuyer, I was looking for a loan officer and found Lorena from Newtown Savings Bank to be extremely helpful. She constantly watched behind my back for missing paperwork and helped me prepare a complete mortgage application for the underwriter. l would strongly recommend Lorena for anyone still looking for an experienced and responsive mortgage loan officer.
Fantastic Mortgage Experience
My husband and I had a great experience working with Lorena! She's extremely professional and responsive and made the experience of getting a mortgage a breeze. She answered all of our questions promptly, made sure we had all the documents we needed and was always available to help when we needed her. I would definitely recommend Lorena to others in Fairfield County.
Lorena was outstanding! After moving from New York she helped me with the purchase of my new home. Without her timeless and professional service, I truly believe I would not have obtained a new home so swiftly. I highly recommend her and thank her for all she's done.
Lorena was responsive, easy to work with, personable and polite
Lorena helped us with a small Home Equity line of credit. She was honest and precise in working with us. She was very pleasant to speak to and very positive in her demeanor. I think Newtown Savings hired another winner. That's why we refer Lorena so often.
Thank you Lorena
Once again thank you for making my dream comes true to buy the property in USA. This is one of the best moment in my life. Thanks for making this happen.
We will highly recommended Lorena for any level of home buyers. Her professionalism is at a very high level, she was very patient and clear with us. Always available to answer are questions and being that we are first time home buyers, there were lots of them. Thank you so much Lorena for all your help.
Lorena was exceptional, a true professional. From start to finish she guided us through the entire loan process with ease. The entire experience was seamless.
LORENA IS THE BEST!
Lorena was there every step of the way. Always answering questions, always available, very patient with first time home buyers. She made this process very very easy. I would most definitely work with her again. She managed to get me a lower rate that what was originally promised!
I recently worked with Lorena on my mortgage refinance and I highly recommend her! She is extremely patient and knowledgeable and will assist you in any way possible. She made my experience with the refinancing a breeze! I never met her face to face but I can hear her smile on the phone and see it in her correspondence. That is how customer service is done!
Lorena was super helpful and fantastic and communicating with me on all the details of my mortgage refinance. Clearly laid out all of the items needed and answered all of my questions. Even during the complicated times of the Covid-19 Pandemic Lorena helped me pursue the best option for my refinance. Highly recommend working with Lorena and Newtown Savings Bank they gave me the personal touch that I was looking for during this process.
I went to see Lorena to find out how much I would qualify for the purchase of a new home. Thanks to her knowledge she suggested I refinance on my current mortgage. I decided to refinance on Lorena's suggestion and it has been one of the best financial decisions I ever made. Lorena was able to find me a new interest rate that cut my mortgage payments by 7 years from my original mortgage while maintaining the same monthly mortgage payment, saving me over 100k! During the closing process it was right in at the beginning of the is COVID -19 pandemic and Lorena worked really hard and was relentless to sure that the process got done. I'm very appreciate of her hard work and look forward to working with her again in the future.
Highly Recommended for First Time Home Buyers
Lorena made our first time home buying experience a piece of cake! She was always there to answer our questions and explain all steps of the mortgage application process. She worked well into the evening to meet our less than 30 days closing date with a few days to spare. We can't recommend her enough!
Amazing all around!
I came to Lorena with very little knowledge of the process of becoming a homeowner. Lorena was extremely knowledgeable, patient, and kind in explaining the process to me. She was always available to answer any questions I had, with a prompt response! I honestly could not have done this without her. I highly recommend working with her. Thank you Lorena for helping me make my dream of owning a house come true!
What a smooth experience!! I am very satisfied with Lorena. I highly recommend her a million times! She was great at explaining the process, having attention to detail, professional and honest. I am so thankful to have found someone that I can rely on and answer all my questions. Couldn’t have asked for a better person to help me with my new home, thank you!
Wonderful lender!Lorena was excellent throughout our whole mortgage process. We overcame a few hiccups that many other lenders probably wouldn’t take the time to work out. She gave us mortgage options and helped us finally close on our first home! I will definitely be recommending her to friends and family.
If another banks said "No" call Lorena!!
I was a first time home buyer with more questions imaginable. In addition, my application was less than straight forward. After my loan was declined by a credit union, which are usually not as strict as banks, I went to Lorena. She spent so much time putting everything together and went above and beyond to find a way for me to get financing. She was so patient, thorough, and answered all my many questions in detail. She made my dreams come true!! I cannot thank her enough! She was such great resource, I am so thankful I had her in my corner.
Closing on time - hard working
She was always on top of everything. She was very friendly, professional and has the most amazing personality. She offered different options to make it easy for us. So thankful to have Lorena on our side - thanks Lorena.
Lorena was awesome to work with! If I had any questions at all about the mortgage process, she was very kind, informative, reachable, and patient with me. She was always willing to help me understand and go over each part of the mortgage process with me. I definitely recommend Lorena as your go to person for anyone thinking of buying a home! Most importantly, as a first time home buyer looking for a condo that has HOA fees, Lorena did a great job always letting me know quickly if we would be pre-approved or not for the specific listings sent to her. That really made a difference in our search because it helped us be realistic and also not miss our opportunity to put in an offer if we were pre-approved considering the way the market is in Danbury for our budget! Thanks Lorena for all your great help!
We worked with Lorena on our HELOC and she far exceeded our expectations! We were unfamiliar with the process and Lorena patiently guided us through each step, always ensuring that we understood. Her professionalism, attention to detail, and organization were excellent, and she maintained constant communication with us. Lorena processed the HELOC from start to finish within a very reasonable amount of time and we would highly recommend her services. We fully intend to do all future business with Lorena!
Working with Lorena was the best experience in the mortgage lending world I’ve ever had. If you’re like me there’s a lot of information that seems like a foreign language. I did a HELOC on my current home which was actually recommended by Lorena when I initially consulted her about a mortgage on a multi family. It was my first time ever hearing about a HELOC so I was a little nervous. She made her self completely available for any questions I ran into at anytime of that day which helped me feel more comfortable. She ensured to break everything down and made the process seamlessly! Lorena is extremely knowledgeable and was very transparent through the whole process. That’s when I knew she was the one. I can’t wait to continue doing future business with her.
Highly Recommend Lorena Ceballos
Lorena Ceballos handled my refinance May 2019. I found Lorena to be prompt, courteous, professional and knowledgeable. My refinance was completed in no time at all delivering everything I expected. I highly recommend Lorena Ceballos and will be using her for my future banking needs.
Lorena is very professional. She helped me with my loan in 2018 and refinance in October 2019. She was very knowledgeable with all the required details, very patient, took the time to explain the documentation. Thank you Lorena!
Great to work with!
Lorena Ceballos was great to work with and very helpful throughout the whole process. She would answer all my questions very quickly with a great explanation.