Victor A. Falco III

I've never had a closing go so well until I worked with Vic Falco. I worked with him professionally, and then used him for my personal loan and he did not disappoint! Everything was smooth sailing, and the closing went off without a hitch. Go to him for all of your mortgage needs!

Acquiring and finalizing a mortgage is never an easy, straightforward process, regardless of anyone's situation or the mortgage type. However Vic was absolutely fantastic to work with and made the process as simple and informative as possible. He was incredibly responsive, even on the weekends, and answered all of our questions with thoroughness and thoughtfulness. He always made sure that items were moving forward and always kept our best interests at the forefront of the entire process. It was a pleasure working with Vic.

Vic helped me in obtaining a HELOC recently. He is extremely knowledgeable, punctual, and professional. He is always willing to go the extra mile for the customer and help in anyway possible. I highly recommend Vic for any and all of your banking needs.

I appreciate Victor and Kristine for handling my refinance.
I would like to share with you what an amazing experience I had with Victor and Kristine who handled my mortgage refinance, plus anyone else who was involved at some point in the process. My refinance closed on 4/8/21 (Application taken on 2/7/21) My original mortgage (when I purchased my house 8 years ago), was done through NSB and I remember that the team who handled my application truly cared to make this purchase happen for me and that is why I decided to come back to NSB for the second time. Immediately after I submitted the application via Victor’s portal, Victor and Kristine constantly communicated with me where the mortgage stood and asked me in a timely manner for any additional documents so the mortgage could stay on track. Both of them were always on the same page, knew exactly at what stage the application was, what I needed to provide and what were the next steps. I was never asked to submit a document twice, which told me how well organized the team was and how well the process was managed.  I am so glad I came back to NSB for the refinance! For the second time I experienced consistency and effectiveness of the mortgage process at NSB and most importantly the professionalism of employees such as Victor and Kristine.  My experience was truly amazing taking into consideration that the banks (with current low rates) are experiencing high volume of applications to process, perhaps not enough manpower, yet Victor and Kristine were on top of my file and at no point I felt that my mortgage refinance wasn’t important or that purchases had preference over my application. Again, my mortgage closed within 60 days!

 
You were a lifesaver
Everything went great. No issues. Thank you again for all of your help over these past few weeks.